Sub-processor disclosure
Sub-processors
The third-party services myQuest relies on to operate its products, organized by where they apply and the data they touch.
Last updated
Product
myQuest Skills
Core sub-processors
Always in the processing path for every account.
| Vendor | Purpose | Data |
|---|---|---|
| Amazon Web Services, Inc.us-east-2 | Cloud hosting: compute, database, storage, identity (Cognito), CDN, logging | All platform data |
| OpenAI, L.L.C. | Conversational AI simulations (live voice), grading, transcription, image generation | Learner voice audio, transcripts, free-text answers |
| Anthropic PBC | Alternative LLM provider (tenant-selectable) | Text prompts, learner answers |
| ElevenLabs Inc. | Speech-to-text re-transcription for assessment | Learner voice recordings |
| ImageKitImagekit Private Limited | Image and video CDN and transformation | User-uploaded images and video |
| Google LLC | Google sign-in identity provider (per-tenant, optional) | Email, name, locale, profile photo |
Conditional sub-processors
Active only when the related feature or content is used.
| Vendor | Purpose | Data |
|---|---|---|
| Microsoft Corporation | Office Online viewer renders uploaded Office documents in-app | Uploaded document content |
| Unsplash Inc. | Stock-image search in authoring (server-side proxy) | Search query text |
| jsDelivrCDN | Delivers the admin code-editor bundle | Admin IP / user agent |
| YouTube, Vimeo, Spotify, TikTok, Meta, SoundCloud, noembed | Embedded media playback and resolution when quest content uses them | Viewer IP / user agent at playback |
Product
myQuest Learn
Services used to operate the myQuest Learn platform. Purpose descriptions summarize each vendor's role.
| Vendor | Purpose |
|---|---|
| Amazon Web Services, Inc. | Cloud hosting and infrastructure |
| Cloudinary | Image and video CDN and media management |
| Braintree | Payment processing |
| Mailchimp | Email marketing and audience management |
| Mandrillby Mailchimp | Transactional email delivery |
| Zapier | Workflow automation and integrations |
| Make | Workflow automation and integrations |
| OpenAI, L.L.C. | AI-assisted features |
| Certify The Web | TLS/SSL certificate automation |
Company-wide
General business operations
Tools used across myQuest as a company, not tied to a single product. Purpose descriptions summarize each vendor's role.
| Vendor | Purpose |
|---|---|
| LastPass | Password management |
| HubSpot | CRM and marketing |
| QuickBooks | Accounting and bookkeeping |
| PayPal | Payments |
| ActiveCampaign | Email marketing and CRM automation |
| Instantly | Email outreach |
| Monday.com | Project and work management |
| Calendly | Meeting scheduling |
| PandaDoc | Documents and e-signature |
| Jira | Issue and project tracking |
| Bitbucket | Source code hosting |
| Anthropic PBC | AI-assisted features |
| GoDaddy | Domain registration and DNS |
| Namecheap | Domain registration and DNS |
| Microsoft 365 | Productivity suite and email |