MyQuest Privacy Notice

We at MyQuest Ltd. ("MyQuest" "us", "we", or "our") recognize the importance of maintaining the privacy of Users. If not defined herein, capitalized terms have the meaning given to them in the MyQuest Terms of Service available at https://app.myquest.co/legal/MyQuestTermsOfService.html ("Terms").

This Privacy Notice describes the types of information we collect from you when you visit our Site, and/or use our mobile application ("App"), and/or use our Services. This Privacy Notice applies to (i) users who visit our Site; (ii) users who use our Services to develop and provide interactive quests ("Mentors" and "Quests", respectively), and (iii) users who use our Services to participate in Quests ("Participants"). This Privacy Notice also explains how we may process, transfer, store and disclose the information collected, as well as your ability to control certain uses of the collected information.

MyQuest Ltd. is the data controller in respect of certain processing activities outlined in this Privacy Notice. Our registered office is HaAhim Ben Ezer 7, Petah Tikva, Israel and our registration number 514951441. In addition, MyQuest serves as a processor of Participant data on behalf of Mentors.

"Personal Information" means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law.

Privacy Notice Key Points

The key points listed below are presented in further detail throughout this Privacy Notice. These key points do not substitute the full Privacy Notice.

Information We Collect

We collect information from you when you choose to visit our Site or use our Services. In order to use our Services, you will be required to register and provide us with certain Personal Information We also collect Personal Information when you make use of the Services, request information from us, sign up for newsletters or our email lists, complete online forms, or contact us for any other reason. If you use the Services by logging in through Facebook and/or any other third-party login service, we may also receive Personal Information about you as provided by Facebook and/or any other third-party login service. Please check such third-party’s policies in order to understand what information we receive.

Examples of the Personal Information that we collect from you may include your full name, address, IP address, gender (where necessary), subject to your consent as may be required under applicable law, location data, e-mail address, and credit card payment information. Such Personal Information may be collected by us through the Site or App.

We also collect any materials including images and/or pictures and/or photos and/or documents you may upload to the Site or App or your browsing history on the Site or App.

In addition, when you visit the Site or use the Services, certain information may be automatically gathered about your computer or mobile device, such as operating system, IP address, device identifier, and information related to your time-zone, as well as your browsing history and any information regarding your viewing and purchase history on our Services.

 It is your voluntary decision whether to provide us with any such Personal Information, but if you refuse to provide such information we may not be able to register you and/or provide you with the Services.

How We Use Your Personal Information

General

We and any of our trusted third-party subcontractors and service providers may use the Personal Information we collect from and about you for any of the following purposes: (1) to provide you with the Site and/or Service; (2) to respond to your inquiries or requests, contact and communicate with you; (3) to develop new products or services and conduct analyses to improve our current content, products, and Services; (4) to contact you with informational newsletters and promotional materials relating to our Services; (5) to review the usage and operations of our Site, App, and Services; (6) to use your data in an aggregated, non-specific format for analytical purposes (as detailed below); (7) to prevent fraud, protect the security of our Site, App, and Services, and address any problems with the Site, App, and/or Services and (9) to provide customer support.

Statistical Information

By analyzing all information we receive, including all information concerning users, we may compile statistical information across a variety of platforms and users ("Statistical Information"). Statistical Information helps understand trends and our users' needs so that new products and services can be considered and so that existing products and services can be tailored to user desires. Statistical Information is anonymous and aggregated and we will not link Statistical Information to any Personal Information. We will share Statistical Information concerning Participants with the relevant Mentor who serves as a Controller of such information. This Statistical Information may not be anonymized or aggregate. We may also share such Statistical Information with our partners, without restriction, on commercial terms that we can determine in our sole discretion. In addition, we may provide any information to third parties, so long as we have removed any information that identifies any specific individual or user, such as a name, address or contact information.

Analytics

We, or our service providers or subcontractors, may use analytics tools ("Tools"), including "Google Analytics" and "MixPanel" to collect information about the use of the Site, App, and/or Services. Such Tools collect information such as how often users visit the Site or App, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Site or App. We use the information we get from the Tools to improve our Site, App, and Services. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use located at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy located at http://www.google.com/policies/privacy/.

Legal Uses

We may use your Personal Information as required or permitted by any applicable law.

Disclosure of Information

 

We may share your information, including Personal Information, as follows:

Mentors

When a Participant participates in a Quest, we will share certain information related to such Participant, including Personal Information, with the Mentor on whose behalf such information was collected.

Business Partners, Service Providers, Affiliates, and Subcontractors

We may disclose information, including Personal Information we collect from and/or about you, to our trusted service providers, business partners, affiliates, subcontractors, who may use such information to: (1) help us provide you with the Site, App, and/or Services; (2) aid in their understanding of how users are using our Site, App, and/or Services.

International Transfer

We may use subcontractors and service providers and have business partners and affiliates who are located in countries other than your own and send them information we receive (including Personal Information). We will ensure that these third parties will be subject to written agreements ensuring the same level of privacy and data protection as set forth in this Privacy Notice. You hereby consent to such international transfer.

Business Transfers

We may transfer our databases containing your Personal Information if we sell our business or part of it, including in cases of liquidation. Information about our users, including Personal Information, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition and shall continue being subject to the provisions of this Privacy Notice.

Law Enforcement Related Disclosure

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or (digital) content and information of or related to an individual, including in the event of any user suspected to have engaged in illegal or infringing behavior. We may also share your Personal Information with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our rights, property or safety (including the enforcement of the Terms and this Privacy Notice); (ii) to protect the rights, property or safety of third parties; (iii) when required by law, regulation subpoena, court order or other law enforcement related issues; or (iv) as is necessary to comply with any legal and/or regulatory obligation. You can request such Personal Information as specified herein by emailing us at support@myquest.co.

Other Uses or Transfer of Your Information

We allow you to use our Services in connection with third-party services, sites, and/or mobile applications. If you use our Services with or through such third-parties, we may receive information (including Personal Information) about you from those third parties. Please note that when you use third-parties outside of our Services, their own terms and privacy policies will govern your use of those services.

How We Protect Information

We make efforts to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

        

How to Access and Limit Our Use of Certain Information 

You have certain rights in relation to the Personal Information that we or our co-controllers hold about you, as detailed below. For any requests to exercise such rights with respect to information held by our co-controllers, please contact the applicable co-controller directly. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information and/or comply with any of your requests, as detailed below:

Data Retention

Subject to applicable law, we retain information as necessary for the purposes set forth above. We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth in this Privacy Notice.

Cookies and Similar Technologies

MyQuest uses cookies and similar technologies to help personalize your experience. A "persistent" cookie may be used to help save your settings and customizations across visits. Third parties through which we provide the Services and/or our business partners may be placing and reading cookies on your browsers, or using web beacons to collect information in the course of advertising being served on different websites.

Cookies and Similar Technologies 

What are Cookies?

A cookie is a small piece of text that is sent to a user's browser or device. The browser provides this piece of text to the device of the originating user when this visitor returns.

We may use the terms "cookies" to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.

How We Use Cookies

MyQuest uses cookies and similar technologies for a number of reasons, for example, in order to help personalize your experience.

The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. However, the cookies we use generally fall into one of the following categories:

Type of Cookie

Why We Use These Cookies

Necessary

These cookies are necessary in order to allow the App to work correctly. They enable you to access the App, move around, and access different services, features, and tools. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies cannot be disabled.

Functionality

These cookies remember your settings and preferences and the choices you make (such as language or regional preferences) in order to help us personalize your experience and offer you enhanced functionality and content.

Security

These cookies can help us identify and prevent security risks. They may be used to store your session information to prevent others from changing your password without your login information.

Performance

These cookies can help us collect information to help us understand how you use our App, such as whether you have viewed messages or specific pages and how long you spent on each page. This helps us improve the performance of our App.

Analytics

These cookies help us learn more about which features are popular with our users and how our App can be improved.

How to Adjust Your Preferences 

Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may function improperly when cookies are disabled or removed.

By changing your device settings, you can prevent your device's advertising identifier being used for interest-based advertising, or you can reset your device's ad identifier. Typically, you can find the ad identifier settings under "privacy" or "ads" in your device's settings, although settings may vary from device to device.

Third Party Cookies 

A list of third party cookies can be found at 
https://app.myquest.co/legal/MyQuestThirdPartyCookies.html

Third-Party Applications and Services

All use of third-party applications or services is at your own risk and subject to such third party's privacy policies.

 

Communications

Subject to your consent and applicable law, we may send you e-mail or other messages and/or a newsletter about us or our Services. You may remove your Personal Information from our mailing list and stop receiving future communication from us by following the UNSUBSCRIBE link located at the bottom of each communication or by emailing us at support@myquest.co. Please note that we reserve the right to send you service-related communications, including service announcements and administrative messages relating to your account, without offering you the opportunity to opt out of receiving them. Should you not wish to receive such communications you may cancel your account. 

Children

MyQuest does not knowingly collect personally-identifiable information from children under the age of sixteen (16). In the event that you become aware that an individual under the age of sixteen (16) has enrolled without parental permission, please advise us immediately.

Changes

When registering for the Services, you shall be asked to accept the terms of this Privacy Notice. If you do not agree with the terms hereof, please do not use the Services or visit the Site. We may update this Privacy Notice from time to time – we encourage you to review it periodically, in which case, we shall notify you of such changes. We will post the updated Privacy Notice on this page. Please come back to this page every now and then to make sure you are familiar with the latest version. Any new Privacy Notice will be effective from the date it is accepted by you.

Comments and Questions

If you have any comments or questions about our privacy policy, or if you wish for us to amend or delete your Personal Information, please contact us at support@myquest.co.

Last updated: May 2018